24×7 Services Desk
Seven Seas is driven by innovation and we deliver efficient and comprehensive IT Support services that benefits all business to work effectively 24/7. We have many satisfied contract customers with heterogeneous products and technologies and these contracts are covered against flexible Services Level Agreements (SLAs) ensuring the 24x7x365 availability of the IT services.
IT Contract & SLA
With strategic alliances with most of the predominant principals, Seven Seas is committed and obligated to the customer and the vendor to always have trained and certified resources to cater for complex IT environments.
Our support team comprises of 100+ technical resources across technology horizontals on Compute, Storage, Databases, Cloud, Networking, Security, Data Center. Infrastructure & Structured Cabling and Audio/Video and Business Applications. We offer several Service contracts and ensure smooth functioning of the IT infrastructure at the customer’s site.
We provide IT resources outsourcing in which it searches, identifies, recruits, and hires right skill sets employees directly on its payroll and subsequently outsources them to its clients, thereby reducing a significant burden of the HR process for its clients.
This gives customer flexibility, access to highly skilled resources, business continuity, and time to focus on their core business. Seven Seas also provide managed services in the form of Functional Outsourcing, Total Outsourcing, Remote Services, DR Hosting and NOC Services. These services enable the client to focus on growing their business and not worry about operational aspects of IT support.
IT Relocation Services
Seven Seas Relocation Services team make special efforts to provide smooth relocation of IT assets of Data Center and user devices from any location within UAE.
Technical as well as Logistics teams are well trained to relocate active IT datacenters hosting hundreds of fully configured Servers and Network RACKs with minimum downtime.