24×7 Services Desk

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SSTech is driven by innovation and we deliver efficient and comprehensive IT Support services that benefit all businesses to work effectively 24/7. We have many satisfied contract customers with heterogeneous products and technologies and these contracts are covered against flexible Services Level Agreements (SLAs) ensuring the 24x7x365 availability of the IT services.

Our key components of 24/7 support service
  • 24/7, 365 days
  • ITIL compliant service desk,
  • SLA Monitoring and Escalation
  • Root cause analysis on incidents logged
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